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Our Diwali SALE this year was the biggest ever. And all thanks to team Shoptimize. Shoptimize helped us generate traction from not just paid marketing on Facebook and Instagram but also through organic ways such as email push, content optimization, corporate tie-ups, etc. The best part of team Shoptimize is that they are very involved and proactive. This was our first year with Shoptimize and we started late, just before the festive season. We believe by next Diwali the growth path could lead to a different trajectory altogether!

Our brand has a very good offline presence with products available in more than 500 stores. We are popular on marketplaces too. We were not focused on D2C as a channel, but it was during the pandemic that we realized the importance of this channel. Diwali 2021 acted as a launchpad for our D2C business. From almost negligible sales before Diwali, our sales volume grew by 74X. We saw 36X ROI from digital campaigns. These numbers speak a lot about the combined effort of both teams. Shoptimize and its team handheld us throughout. Shoptimize’s team helped us with a focussed strategy including which products to sell, which channel to choose, and how to maintain a healthy ROI. We also maintained exclusivity on the D2C website with a few product categories. This has definitely set a base for a bigger season ahead and D2C has become the prime focus for us now. We had a very good Diwali season.

Our experience has been really good. The leaders from Shoptimize have always been actively supporting our ideas and hand holding through the journey. The ownership that they have displayed has been instrumental in the success so far. We appreciate their role and thank them.

eCommerce is one of the global initiatives and is the fastest growth segment for the group. Our brandstore is one of the key elements in our eCommerce journey. We have been working with Shoptimize for close to a year and a half now and the experience is good. Marketing – SEM is a strong point for Shoptimize. We are looking to improve the conversion rate and maintain this figure even on larger volumes through Shoptimize’s SEM and marketing services.

Brand eCommerce for Scentials always has been a very important channel of growth. Moreover, celebrity associations form a core part of our business. We wanted a robust website platform that would support our growth aspirations and give superior user experience to our fans. The Shoptimize solution has not only proven to be extremely reliable in terms of handling business volumes, but it has also ensured that each customer leaves the Scentials website happy after the purchase!

Shoptimize was picked by Schneider Electric to build and operate it’s online store for India after evaluating several players in the market. We have been able to launch the store as per the stringent guidelines of our global IT team. We are now working closely with the Shoptimize team to grow sales and hit our annual targets. Based on the success of the project our global IT team based out of Hong Kong is looking to roll out the solution to other markets starting with SE Asia. We are extremely happy with the professional approach taken by Shoptimize. They have a highly proficient and prompt team.

eCommerce is the best medium to reach customers that cannot reach out to us physically. This is our first experience running an eCommerce store and this journey was made simple with the efficient customer centric team at Shoptimize. Shoptimize was referred to us by a friend and we consider it one of our best decisions as a brand. Their result oriented approach has enabled us to have an eCommerce presence and generate substantial revenue through it. The Support we receive from the employees as well as management is worth a mention.

As a popular offline brand, we have a very loyal customer base. Our goal is to use D2C eCommerce channel for business expansion, in particular, to expand our reach to a digital generation. In this context, we were quite impressed with the capabilities of Shoptimize eCommerce platform and its ability to scale. We are also keen to use our D2C channel as a way to engage with our customers and we feel Shoptimize's personalization capabilities will help us deliver unique and engaging experiences on our site. My team and I were very happy with the way Shoptimize handheld us throughout the onboarding process and built a robust and user-friendly website. From the initial reviews and performance of the website we believe Malas will soon be a leading digital brand in our category.